Sentinel Privacy Policy

Sidekik OÜ is a Tallinn corporation with a physical location at address at Mäealuse tn 2/1 Tallinn Harjumaa 12618.

We have implemented commercially reasonable security measures and follow generally accepted industry standards to protect information sent to our Website or provided, as well as data generated from our Website or uploaded, both during transmission and afterwards.  It is your responsibility to ensure that you do not disclose your password to anyone. 

However, despite our efforts to maintain the confidentiality and security of your data, no method of transmission over the Internet and no method of electronic storage is completely secure.  Although we make every effort to protect your information and data, we cannot guarantee its absolute security.

When you visit our Website, we will collect general anonymous analytics data on your visit, including but not limited to your IP address, information on how you navigate our Website, what type of device you are using, and information on your browser.

If you submit an online inquiry through our Website, we may also collect your email address, your first and last name, your employer and position with that employer, your telephone number, aspects of your project, and any other inquiry details you provide.

Except in the case of the specific circumstances listed above, we do not collect information from Website visitors.

We will not collect sensitive personal information about you, whether directly from you or from third parties.  Sensitive information includes but is not limited to the following:

1. Personal information specifying medical or health conditions;
2. Personal information specifying racial or ethnic origin;
3. Personal information about political opinions;
4. Personal information about religious or philosophical beliefs;
5. Personal information about trade union membership; or
6. Personal information about sex life.

We make every effort to identify the purposes for which we will collect information and data at or before the time the information is collected.  We will use your information and data only for the purposes disclosed at the time of collection or as otherwise set out in our Privacy Policy then in-effect, unless we have your consent for another use, or unless such other use is authorized or required by law.

Our policy is to collect information from you for the following purposes:

1. to provide usage data to you;
2. to generate analytics for the improvement of the Website and Services;
3. to promote and market our services to you;
4. to maintain a commercial relationship with you and to communicate with you (which may include: advertising, promotions, and account verification);
5. to identify your needs and/or preferences;
6. to meet legal and regulatory requirements;
7. to administer, maintain, manage, and improve our business operations; and
8. as otherwise required by law.

We do not rent, trade, or share information or data with third parties, except when we have your written permission, or under the following circumstances:

1. We may share your information with third party marketing automation and other service providers as is necessary to enable them to perform services on our behalf, in which case any such information disclosed will be subject to the applicable provider’s privacy policy then in-effect.
2. We may share your information with independent contractors who perform engineering services and other services on our behalf, provided that any such information will only be disclosed pursuant to a nondisclosure agreement with provisions restricting the use of any such information.
3. We may share your information with third party hosts, who manage the servers on which we store your information and data, in which case any such information will be subject to the applicable terms of service and privacy policy then in-effect.
4. We may share your information if required by law and if we believe that the disclosure is required or necessary to protect our rights and/or comply with a judicial processing or legal process served on Company in connection with our Website or Services.
5. We may share your information or data if we believe that it is required in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, a potential threat to the physical safety of a third party, or as otherwise required by law.
6. We may transfer your information or data to a third-party entity in the event of an acquisition of Company or its assets for any reason. You will be notified via email of any such change in ownership of the Company or its assets.
7. We may share your information and data with third parties upon receiving your consent as required by law.

Except as provided above, we will not share any of your information to any third party without permission.

Please be advised that we are required to share personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

We use cookies, web beacons, and pixels and other similar technologies in our business.  Information about the technologies we use, how we use these technologies, how the technologies may affect you, and what you can do to modify or control them is explained in further detail in our Company Cookie Policy linked hereto and incorporated herein by reference.

We may use your email address and phone number to communicate with you for the following purposes:

• New blogs are available
• Personal sales emails
• Newsletter of recent Sentinel activity
• Product updates
• Resources are available 

To manage your email communication preferences, please visit the communication preferences link at the bottom of Sentinel emails.

We will never initiate a request for personal information by email or pop-up window.  If you receive a request by email or pop-up window, please do not respond and notify us as set forth below.

If you ever believe that you have been a victim of fraud, please report it to the police and take all available actions to protect yourself.  Also, please notify us, so that we can take all possible actions to protect you and the other visitors, registered users, and subscribers.

We may amend this Privacy Policy at any time at our sole discretion and without prior notice.  If we make any material amendments, we will advise you about those changes by notifying as follows: (a) if you are a visitor to our Website, we will notify you in a prominent place on our Website as well as by e-mailed notice (provided that we have your email address) and (b) if you are a register user of our Services, we will provide an in-app notice and also notify you through your applicable administrator. 

Please note that the use of information that we gather is subject to the Privacy Policy then in effect.

Access Rights.  You have the right to review your personal information that we have collected in person at any time.  To access your information, we require a written request submitted by email to info@thesentinel.ai. Upon receipt of any written request, we will take commercially reasonable steps to provide you with the opportunity to access any such information.  

Transfer Rights. You have the right to transfer any personal information that we have collected by requesting a copy in a commonly used format that can then be imported by a third party.  To make a transfer request, email info@thesentinel.ai.

Correction Rights. You have the right to correct any personal information that we have collected inaccurate or incorrect.  To make a correction request, email info@thesentinel.ai.

Deletion Rights. You have the right to delete any personal information that we have collected. To make a deletion request, email info@thesentinel.ai.

Right to Object. You have the right to object to our continued storage, use, or sharing of your personal information.  If you wish to object, you should follow the instructions provided in Section 15 below.

Right to Withdraw Consent. You have the right to withdraw consent at any time to our communications with you.  To withdraw your consent, email info@thesentinel.ai.

California Resident Rights. If you are a California resident, you have the right to request information from us regarding the manner in which we share certain categories of your personal information with third parties for their own direct marketing uses.  California law provides that you have the right to submit a request to us at our email address in order to receive information on the categories of customer information that we shared and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year.  To obtain this information, please send an email message to info@thesentinel.ai with "Request for California Privacy Information" in the subject line and in the body of your message.  We will provide the requested information to you in your email address in response. Please be aware that not all information sharing is covered by the "Shine the Light" requirements and only information on covered sharing will be included in our response.

If you are unhappy with how we are processing your personal information and wish to make a complaint, you should submit your complaint to via mail to Sidekik OÜ at Mäealuse tn 2/1 Tallinn Harjumaa 12618. or by email to info@thesentinel.ai. We will notify you that we have received your letter and will resolve your issue within a reasonable amount of time.

In the event you are unable to obtain satisfactory resolution of your complaint following submission to Sidekik OÜ, you should submit your dispute to the International Centre of Dispute Resolution (the "ICDR" also known as the international division of the American Arbitration Association) in accordance with the ICDR Dispute Resolution Procedures as applied to privacy disputes. Please note that the initiation of dispute resolution with the ICDR is free of charge.

If you have any questions or concerns over this Privacy Policy or if you need further information regarding the access to your information, or how your information or data is used, you may contact our Privacy Officer at info@thesentinel.ai.